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Finding delicate balance along a volatile botanical supply chain

Sales of herbal supplements soared during the pandemic, and consumption continues to surpass pre-pandemic levels even with market corrections, logging 4.4% year-on-year growth in 2023, according to Nutrition Business Journal​ data. 

As webinar moderator Stephen Daniells, editor-in-chief of NutraIngredients-USA noted, solid growth in the category is great for business but also puts the botanical supply chain under immense pressure. 

“Not only have we seen runs on botanicals like elderberry, but the whole chain experienced disruptions in shipping during the pandemic,” he said. “Add on to this the eternal risk of adulteration, the global threat of climate change and socioeconomic shifts and geopolitical issues in key botanical growing regions, and you have as this British master of understatement would say a tricky situation.”

Participants included Travis Borchardt, vice president of regulatory affairs & QC/QA at Nature’s Way; Thomas Brendler, PhD, founder and CEO of Plantaphile; Stefan Gafner, PhD, chief science officer at American Botanical Council; and Frank Jaksch, CEO of Ayana Bio.

Lessons learned from disruption

Between 2020 and 2021, the biggest driver of disruption in the botanical supply chain was demand, perhaps best represented by the shortage of immunity-boosting botanical elderberry. 

“We sold nearly double what we sold in 2019 in terms of volume, and we could have sold probably another 50% to 75% more if we would have had the material,” said Borchardt of Nature’s Way.

These types of pandemic supply challenges, he explained, cemented the importance of having multiple, geographically-diversified sources for the company’s most strategic herbs and securing strategic relationships with partners throughout the supply chain from seed to bottle. 

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